Privacy Policy

Protecting Your Information - Effective Date: 31.10.2025

We are dedicated to maintaining the confidentiality of your information. We collect, use, disclose, and protect your personal information when you visit our website, make a service request, or interact with us in any other way, as outlined in this privacy policy. By utilizing our services, you consent to the collection and utilization of information in accordance with this policy.

Information We Collect

To deliver and enhance our services, we gather a variety of data, such as:

  • We may collect personal information, including your name, email address, phone number, and address, when you contact us, make a service request, or fill out a form.
  • To improve our website's usability and performance, we automatically collect technical information such as your device, browser, IP address, and more.
  • We collect usage data on our website, including page views, time spent, and other analytics.

How We Use Your Information

We employ the data we gather for a number of reasons:

  • We use your information to improve our heating and plumbing services, as well as the overall customer experience.
  • We may use your contact information to communicate with you about services, news, and exclusive deals that may interest you.
  • Using technical and usage data allows us to analyze website performance, address issues, and improve our online presence.

Sharing of Information

We don't sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may use third-party companies for services like payment processing and website hosting. These companies are responsible for protecting your information and only use it for specific tasks.
  • Legal Compliance: We may disclose your information to comply with laws or protect the safety of our company, employees, or customers.

Data Security

We protect your personal information from unauthorized access, disclosure, and alteration. However, data transmission over the internet is not completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us.

Cookies and Tracking Technologies

In order to enhance your browsing experience, our website may implement cookies and other tracking technologies. Cookies are small files that are stored on your device. They are used to analyze user behavior and improve the performance of our website. You have the option to disable cookies in your browser settings; however, this may impact specific website features.

Links to Other Websites

Links to third-party websites may be present on our website. We are not accountable for the privacy policies of these websites. Kindly review their policies.

Changes to This Privacy Policy

From time to time, we may revise our Privacy Policy. This page will be updated with an updated effective date and any modifications will be posted. We recommend that you periodically evaluate this policy to determine whether any modifications have been implemented.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Contact Information